FTC Tackles Hard-to-Cancel Subscriptions
The FTC is tackling subscription services that make it hard to cancel or require users to call in to cancel. Companies have become notorious for making it easy for users to sign up for subscriptions and then burying cancellation options in the depths of their websites or requiring users to call in and deal with high-pressure sales personnel to cancel. The FTC is proposing new rules that would crack down on such behavior, making it as easy to cancel as it is to sign up. “Some businesses too often trick…
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